TERMS AND CONDITIONS

BEST PRACTICE QUALITY ASSURANCE 6-WEEK ACCELERATOR COURSE

Effective date: June 7, 2024

TERMS OF PARTICIPATION

Please READ carefully. By purchasing this product, the following Terms and Conditions are entered into by Best Practice (“Company”, “we”, or “us”) and You (“Client” or “You”) agree to the following terms stated herein.

PROGRAM/SERVICE

Best Practice (herein referred to as “Best Practice” or “Company”) agrees to provide the Program, “Best Practice Quality Assurance 6-Week Accelerator Course” (herein referred to as “Program”) identified in the online commerce shopping cart. As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of the Program, the Company shall provide the following to the Client:

A Password Protected Program Area: The Company shall maintain a Program Area that will include video, audio and written lessons, templates, worksheets, checklists, and other training and support information. You shall have lifetime access to this Program Area or for as long as the Program Area exists. If the Company intends to close the Program Area, it shall provide clients with 30 days' notice and the ability to download the core resources contained in the Program Area.

Occasionally, the Company will offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to you at the time of your enrolment. Bonuses are not guaranteed to be available for the entire program lifespan and vary depending on specific promotions throughout the year.

The 6-week “Best Practice Quality Assurance 6-Week Accelerator Course” Live Q&A Sessions with John Peterson falls under this bonus category. You’ll get access to 6 exclusive weekly Q&A with John, which will be recorded and available for replay each week. The Company reserves the right to discontinue these question-and-answer sessions at any time without any advance notice; however, no less than 6 Q&A sessions will be delivered from your purchase date.

DISCLAIMER

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Program.

You, the Client, understand John Peterson (herein referred to as “Consultant”) is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, financial analyst, psychotherapist, or accountant. Client understands that Consultant has not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for Client; (2) Perform any business management functions including but not limited to accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce the Client to Consultant’s full network of contacts, media partners or business partners. You, the Client, understand that a relationship does not exist between the parties after the conclusion of this program. If the Parties continue their relationship, a separate agreement will be entered.

FEES

In consideration of Your access to the Program, you agree to pay the following fees.

You may choose between a single payment of $4797 for up to 5 attendees, $7697 for 6-10 attendees and $9797 for 11+ attendees. If there are 20 or more attendees, we can coordinate with you to send you a separate special invoice for payment immediately. You may not cancel or avoid these payments except through the Refund Policy. If any payment is not made, the Company shall immediately suspend your access to the Program.

REFUND POLICY

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all the specific strategies in the course. The Company provides a 21-day money-back guarantee for the Program. That money-back guarantee is governed by the following terms.

To qualify for a refund, you must submit detailed proof that you did the specific work on the course and why it did not work for you. If you decide your purchase was not the right decision, within 21 days of enrolment, contact our support team at team@bestpracticegroup.com.au. and let us know you’d like a refund by the 21st day at 11:59 AEST. You must include your completed coursework with your request for a refund. You will not be granted a refund if you request a refund and do not include your coursework by the 21st day.

We will NOT provide refunds more than 21 days following the date of purchase. After day 21, all payments are non-refundable, and you are responsible for full payment of the fees for the program, regardless of whether you complete the program.

Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly instruct its payment processor to issue the refund. The Company does not control its payment processor and cannot expedite refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate all licenses granted to you to use the material provided under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and destroy all copies of the information provided to you, including, without limitation: video recordings, audio recordings, forms, membership areas, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by Best Practice. To clarify further, we will not provide refunds after the 21st day from your date of purchase, and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected]

CONFIDENTIALITY

The Company respects the privacy of its clients and will not disclose any information. You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.

Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participants to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, its owners and employees, and other Program participants.

NO TRANSFER OF INTELLECTUAL PROPERTY

All content included as part of the Program, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Program, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, logo, slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the Company's prior written permission. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.

Your participation in the Program does not result in a transfer of any intellectual property to You. As a condition of participation in the Program, you agree to observe and abide by all copyright and other intellectual property protection.

You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Program content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Program.

The Company content is not for resale. Your participation in the Program does not entitle you to unauthorised use of any protected content. You will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use. You will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorised herein.

You hereby agree that any infringement of the Company’s intellectual property shall immediately terminate the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Program will be terminated immediately. You shall not be entitled to refund any portion of the fees.

CLIENT RESPONSIBILITY

The Company respects the privacy of its clients and will not disclose any information. You provide except as outlined in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.

INDEPENDENT CONTRACTOR STATUS

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company only agrees to provide the Client access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as professional advice and shall not be understood or construed as.

SEVERABILITY/WAIVER

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

MISCELLANEOUS

You agree to absolve and do hereby absolve the Company of all liability or loss that you or any person or entity associated with you may suffer or incur as a result of the use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.

The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.

The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. Suppose you are dissatisfied with the Program or any portion of it. In that case, your sole and exclusive remedy is to discontinue using the Program for errors or omissions that may appear in any of the program materials.

ASSIGNMENT

You, the Client, may not assign this Agreement without the Company's express written consent.

MODIFICATION

We, the Company, may modify the terms of this agreement at any time. All modifications shall be posted on the Best Practice website, and purchasers shall be notified.

TERMINATION

We, the Company, reserve the right, in its sole discretion, to terminate your access to the Program and the related services or any portion thereof at any time if You become disruptive to the Company or other Program participants if You fail to follow the Program guidelines, or if You otherwise violate this Agreement. You shall not be entitled to refund any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.

INDEMNIFICATION

You, the client, agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. At its own cost, the Company reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. In this event, you will fully cooperate with the Company in asserting any available defences.

RESOLUTION OF DISPUTES

You hereby waive all claims you may have, now or in the future, arising out of or relating to the Program. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Carlsbad, CA.

EQUITABLE RELIEF

Suppose a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm without an appropriate remedy. In that case, the injured Party may apply to any court of competent jurisdiction for equitable relief, including a temporary restraining order or injunction without limitation.

OUR MINIMUM GUARANTEES

Unless otherwise noted, all products come with a 21-day guarantee. Longer conditional guarantees may apply, so check the sales material at the time of your order for details. Please do not order this material if you do not understand or agree with any of these conditions. If you require further clarification, please contact team@bestpracticegroup.com.au

CONTACT US

If you have any questions, concerns or complaints about this TERMS & CONDITIONS - BEST PRACTICE QUALITY ASSURANCE 6-WEEK ACCELERATOR COURSE, don't hesitate to get in touch with us:

By email: team@bestpracticegroup.com.au
By phone number: 1300 274 636
By mail: 832 High St, Kew East, VIC 3102